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Frequently Asked Questions
Maintenance
Full paint, carpet steam clean or replaced if needed, professional clenaing, and a full maint inspection of all items in the home. This includes the final make ready inspection.
Please submit a service request through your resident portal.
By our maintenance supervisor within a 48 to 72 hour window.
No. As long as we have permission to enter we can handle this while you are away.
Our service team is on call 24 hours to assist. Simply call our 800 number to leave a message and he will be notified that you need assistance.
Yes, as long as you return the home to us in the condition it was given to you in.
Amenities
24 hour fitness center, resort style pool with jacuzzi, fire pit, BBQ grills, lounge areas.
Yes, there are two car garages attached to every home and open parking throughout the community.
Stove/over, refrigerator, microwave, washer and dryer.
$250 one time pet fee, $400 pet deposit and $50 monthly pet rent.
No weight but aggressive breeds are not allowed.
We have two grassy pet areas onsite.
Yes, 3 and 6 with a $500 monthly premium.
With client approval.
Peleton bikes, a row machine, treadmill, freewieghts, medicine balls, mats.
| Quiet hours: 10 pm to 9 am. |
| Amenity fee is $25 |
Admin
Appointments are preferred and if availabl I absolutley accommodate a walk in.
Right in front of the property.
Online through our website, but I will sent you the invite link to apply.
Up to 72 hours.
$75 application fee per applicant and $250 adim fee.
Don't stress! I am a pro at this and am going to make this as easy as possible for you.
Online through our resident portal.
You can pay with credit card, ACH, or with autopay.
Yes, $300,000 worth of liability.
Directly through the utility company.
You can have someone up to 14 days.
No security deposit transfer.
Yes, there is an early termination clause that allows this.
Location
Biltmore
Two miles
There is a Trader Joes, Whole Food, Sprouts, Fry's, and Target within a two mile radius.
Starbucks, The Human Bean, and Luci's are all 1-2 miles away.
Directions
Depends on what side of town you are coming from.
16th street and Missouri
Didn't find an answer?
Our team is always ready to answer your questions.